FAQ
Frequently Asked Questions
Everything coaches need to know before ordering.
How does the design process work?
You pay a $50 design consultation fee and submit your team details — name, colors, any reference images. We create a custom mockup from scratch (not a template) and post it to your dashboard for review.
Can I provide my own design?
Absolutely. You can upload logos, reference images, or even a full design concept. We’ll work with whatever you give us to build your perfect uniform.
What if I don't like the mockup?
We’ll revise it until you’re happy. The $50 consultation fee covers the design process, and we don’t move to production until you approve.
Are the designs really 100% custom?
Yes. Every design is built from scratch for your team. We don’t use templates or stock designs. Your uniform is uniquely yours.
What sports do you make uniforms for?
Basketball is our specialty, but we also do volleyball, track & field, football, and many, many more. All fully custom, same quality standards.
Orders & Pricing
Questions about minimums, pricing, and how ordering works.
What's the minimum order?
10 pieces minimum for the initial coach order. After that, there are no minimums on reorders. Parents can order individually with no minimums at any time.
How does parent ordering work?
Coaches share a direct link with parents. Parents create their own account and order individually — specifying their child’s name, number, and size. No minimums for parent orders.
What does the $50 design fee cover?
It covers the custom design consultation and mockup creation. That $50 is credited back toward your first order, so it’s essentially free when you order.
Are there additional fees for reorders?
No. Your design stays on file and there are no additional design fees for reorders. Just place your order and we’ll get it made.
How much do uniforms cost?
Pricing depends on the sport, style, and quantity. Reach out with your team details and we’ll give you a quote. No obligation.
How long does delivery take?
2 weeks or sooner from the time you approve your design and place your order. We manufacture in-house so there are no third-party delays.
Do you offer rush orders?
In most cases, yes. Reach out and let us know your timeline — we’ll do our best to make it work.
What does the lifetime warranty cover?
If your uniform rips or gets damaged, we replace it. Free. No expiration, no questions asked, no fine print.
What printing method do you use?
We use sublimation printing — ink is infused directly into the fabric. It won’t crack, peel, or fade. Full-color, edge-to-edge printing on breathable, lightweight material.
Do you ship nationwide?
Yes. We ship direct to your doorstep anywhere in the country. We manufacture at our own facility and handle shipping ourselves.